FAQs
General Questions
- What is an escape room?
An escape room is a team-based game where players solve puzzles and complete tasks to escape the room) within a set time limit.
- How does it work?
Teams are locked in a themed room and must find clues, solve puzzles, and complete challenges to accomplish their mission before time runs out.
Group Information
- How many people can play at once?
Our rooms are designed for groups of 2-6. Unfortunately we cannot accommodate groups of more than 6 players.
- Is there an age limit?
This experience is best suited for players aged 16 and older.
- Can children participate?
Yes, children aged 11 and up can participate when supervised by an adult, but no more than 2 children under the age of 16.
Experience
- What if we don’t escape in time?
ARR – Ye shall be made to walk the plank! (Don’t worry! Our staff can guide you through the remaining puzzles and show you what you missed.)
- What should we bring?
Just bring your creativity and teamwork! No special tools or equipment are required. We have limited lockable storage available so we recommend not bringing too many personal items or valuables. Please note that phones, food, drinks, and photography are not allowed during the games.
- What if I get stuck on a puzzle?
Our game masters are available if you ever need a hint (or even a few!) We’re right there, ready to lend a hand!
Miscellaneous
- Is parking available?
We are just a short stroll from Brixham central car park on Middle Street (TQ5 8DY). More information can be found here.
Booking and Reservations
- How do I book the escape room?
You can book directly on our website through the “Book Online‘ page.
- Do I need to book in advance?
We require teams to book online ahead of your visit. Advance bookings help us make sure a game host is available at your chosen date and time.
- Can I cancel or reschedule my booking?
Yes, cancellations, rescheduling and player number changes are allowed up to 24 hours before your scheduled slot.
- Can I book a private room for my group?
Yes! Once you have made a booking, your team will be the only one to play the room during your chosen time slot.
Arrival Time
- When should we arrive for our booking?
We recommend arriving 10 minutes before your scheduled start time to allow for check-in, a safety briefing, and an explanation of the game rules. We do our very best to ensure every team enjoys the full 60-minute experience, but this is only possible if everyone arrives promptly.
Safety and Accessibility
- Are the rooms physically demanding?
Our puzzles require brainpower rather than physical strength. Our escape rooms involve some steps and movement around the rooms, which might be challenging for individuals with limited mobility. If you are unable to stand for long periods of time, we can make a chair available to you. If you have any questions about mobility, accessibility, or the games themselves, don’t hesitate to give us a call.
- Is it safe?
Absolutely! The games are being monitored the whole time. We know that being locked in a room might not be everyone’s cup of tea, so rest assured – you’re able to leave the room if you feel you need to. After all, you’re our guests! We’re here to make sure you feel comfortable and supported.